Customer Service

Sales Tax

Software sold to customers within the state of Georgia is subject to sales tax 

Prices & Method of Payment

All prices are quoted in US dollars.  Acceptable methods of payment are Visa, MasterCard, Discover,  American Express, and electronic check.

You may purchase online by using PayPal's secure online ordering system.  If you plan to pay by electronic check, use your PayPal account.

Shipping

Orders will be filled and shipped within 48 hours of receipt of order. Shipping and Handling rates for single product shipments are as follow and are subject to change:

First Class Mail

Continental U.S.

Alaska and Hawaii

All Zip Codes

$6.50

$6.50

REFUND/EXCHANGE POLICY

Personal Emergency Record Keeping Software is offered with a money back guarantee. If you are not satisfied with our software we will gladly issue a full refund.

GENERAL TERMS AND CONDITIONS

Personal Emergency Record Keeping Software is designed and distributed by Family Management Software LLC. By accessing this Website, the user acknowledges this notice, and agrees to the terms and conditions set out below.

Subject to the terms and conditions of this License and to Family Management Software's receipt of any applicable payment, Family Management Software LLC grants to you the right to install and operate one (1) copy of the Product only for personal and noncommercial use.  This License, and the restrictions set forth herein, applies to the Software and the Content.

DISCLAIMER AND LIMITATION OF LIABILITY

PERSONAL EMERGENCY RECORD KEEPING SOFTWARE IS PROVIDED AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL FAMILY MANAGEMENT SOFTWARE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

TRADEMARKS AND COPYRIGHTS

All trademarks and content, including but not limited to text, images, icons and graphics are the sole property of Family Management Software LLC and are protected by United States and international trademark, copyright and other intellectual property laws. No material from the Website or any website owned, operated, licensed or controlled by Family Management Software LLC may be copied, reproduced, republished, posted, transmitted or distributed in any way. The user may print, in hard copy, portions of the Website only for the purpose of placing an order with Family Management Software LLC. The use of any of the material for any other reason, on any other website, or the modification, distribution or republication of this material without prior written permission from Family Management Software LLC is strictly prohibited.

LINKS & ENDORSEMENT

This Website may contain links to other websites. Those websites are not under the control of Family Management Software LLC and Family Management Software LLC does not endorse and is not responsible for anything on those websites, including text, images, graphics, e-mail, alerts, notifications, executable applications, software, underlying HTML, or other content, services and other policies including privacy policies, if any, offered through those websites by the providers of those websites. Please review the terms and conditions and policies, if any, of those websites.

GOVERNING LAW AND JURISDICTION

This Website is controlled by Family Management Software LLC with offices in Alpharetta, Georgia and these Terms of Use, and the application or interpretation hereof will be governed by and construed in accordance with the laws of the State of Georgia.

PRIVACY POLICY

Introduction to Policy: In this Privacy Policy (the "Privacy Policy"), the terms "you", "your" and "Customer" refer to all visitors to the Family Management Software website who set up an account (whether a purchase has been made or not) or otherwise use the website. "We" and "our" refer to Family Management Software LLC. "Website" refers to www.vitalfamilyinfo.com.

Information Collected: The only information we receive and store are the details of your shipping and billing contacts, including names, addresses, telephone numbers and e-mail addresses.  We do not have access to your credit card or banking information.

Use of Information: We will use the Information for fulfillment of your order. We may also use the Information to communicate with you; for example, to notify you about upcoming developments or news and/or important notices or promotions affecting new software releases.

Shop without Sharing Financial Information: With PayPal you have the freedom to shop online worry-free. PayPal enables you to pay without Family Management Software ever seeing your bank account or credit card information.  PayPay protects you 100% against unauthorized payments from your accounts.

Sharing of Information with Other Parties: We will not sell, share, rent or disclose in any form personal information from Customers for commercial purposes.

Your Consent: By ordering Family Management Software you acknowledge that you have read and agree to be bound by all terms and conditions of this Privacy Policy. By submitting your information to us, you evidence your consent to our storing and using the personal information submitted as indicated in this Privacy Policy.

Modifications to Policy: We, in our sole discretion, may modify the Privacy Policy from time to time. Please check this page periodically for changes. If you disagree with any of the changes to our Privacy Policy, please do not continue to use the Website.

Links: Some pages or sites within the Website may contain links to other websites. We do not accept any responsibility for the privacy practices or the content of such websites. If you have a question about the privacy policy of those web sites, please visit them directly.

Contacting Us: If you have any questions about our Privacy Policy, our website practices, or your personal experience dealing with this web site, you can contact us via email at support@vitalfamilyinfo.com.